Privacy Policy
Last updated: January 2024. This Privacy Policy describes how Royal Reels Casino ("we", "us", or "our") collects, uses, and shares information about you when you use our website and services.
Information We Collect
We collect information you provide directly to us, such as when you create an account, make a deposit, contact customer support, or interact with our website. This may include your name, email address, date of birth, address, phone number, and payment details.
We also automatically collect certain information when you visit our website, including your IP address, browser type, operating system, referring URLs, device identifiers, and cookie data. This information helps us understand how visitors use our site and improve the experience.
How We Use Your Information
- To process transactions and send related information
- To verify your identity and prevent fraud
- To comply with legal and regulatory obligations
- To send promotional communications (with your consent)
- To improve our website and services
- To respond to your comments and questions
Information Sharing
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties except as described in this policy. We may share your information with trusted third parties who assist us in operating our website, conducting business, or servicing you, provided they agree to keep your information confidential.
Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All financial transactions are processed through encrypted SSL connections.
Your Rights
You have the right to access, correct, or delete your personal data. To exercise these rights, contact our support team via live chat or email. We will respond to your request within 30 days.
Cookies
We use cookies and similar tracking technologies to enhance your experience on our website. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. However, some site features may not function properly without cookies.
Contact Us
If you have questions about this Privacy Policy, please contact our support team via the live chat feature or email us directly. We are committed to resolving any privacy concerns promptly.